Contact

Have questions, feedback, or need help? We'd love to hear from you.

General Inquiries

For general questions, feedback, or suggestions about the tool:

Email: [email protected]

We typically respond within 1–2 business days.

Privacy Concerns

For privacy-related questions or data protection inquiries:

Email: [email protected]

See our Privacy Policy for details on how we handle data.

For legal matters, DMCA notices, or terms of service questions:

Email: [email protected]

See our Terms of Service for full details.

Technical Support

If you're experiencing issues with the tool:

  1. Check our FAQ for common solutions
  2. Ensure you're using a public YouTube video URL (not private, unlisted, or age-restricted)
  3. Try a different URL format (e.g., youtu.be/ID instead of youtube.com/watch?v=ID)
  4. If the problem persists, email us at [email protected] with:
    • The video URL you're trying to use
    • The error message you're seeing
    • Your browser and device information

Business Inquiries

For partnerships, advertising, or business development:

Email: [email protected]

Before You Contact Us

  • Most questions are answered in our FAQ — please check there first
  • The tool only works with public YouTube videos
  • We cannot access private, unlisted, deleted, age-restricted, or geo-blocked videos
  • Max Resolution (1280×720) thumbnails are only available for HD videos uploaded after ~2012
  • We do not offer batch downloading or API access